News & Announcements

Lowering the barriers for sub $25m Telcos in Australia

Communications Minister Senator Conroy has released a draft Ministerial Determination today proposing that smaller Telcos with revenues less than $25million will not be required to contribute to Universal Service Obligations (USO) or disclose full financial details to the Australian Communications … Continue reading

Easter and ANZAC Day Holiday Period

Please be advised that Emersion Software Systems will be closed from Thursday 21/04/2011 6:00 pm EST to Wednesday 76/04/2011 9:00am EST for the coming Easter and ANZAC Holiday period. For critical support, you may still call the severity 1 support … Continue reading

Year of the Smartphone – part 2 – Android tablets

Attended Mobile Monday in Melbourne last night, to hear 3 great industry speakers talk about the trends in Tablets & Smartphones. Thought you might find Aryan Ameri’s  slideset from the Android User Group of interest, as graphs show astronomical growth … Continue reading

Emersion announces new Payment Partner – Ezidebit

Acknowledging the need for smaller and start-up businesses to be able to direct debit and offer multiple payment options to their customers, Emersion was keen to sign on PCI compliant partner Ezidebit as a payment gateway partner. Continue reading

Is 2011 the year of the Smartphone?

Australians are converting to smartphones at a phenomenal rate. According to an article in ZDNet, the growth of accessing the internet via mobile phones is set to grow 7 times in the next year. This is phenomenal, given that 3G … Continue reading

Telco customer retention strategies for 2011

Marketing 101 tells us that competing on price is not a sustainable strategy. Yet most resellers in the market fall into the trap – fuelling the path of commoditising the industry. When customers are happy, they are less likely to switch providers. What keeps customers happy? Continue reading

Broadband and Beyond 2011

Broadband and Beyond 2011 takes place in Sydney next week. 22-23 February 2011 Continue reading

Beware the word “UNLIMITED”. Dodo fined by the ACCC again!

Having already won a battle with Optus and launched a case against TPG, the ACCC has announced today it has now enforced $26,400 in infringement notices against Dodo over advertising for its “Unlimited ADS2+” broadband plan. Continue reading

Christmas period 2010 operating hours and Carrier Embargo periods

Emersion will be running on reduced staff and operating hours over the Christmas break commencing on the Friday 24th of December through to Monday 4th of January 2011. Continue reading

Picking Telco/ ISP Trends – where to next?

In reading this week’s Huntleys’ Morningstar report, I came across an article on TPG Telecom.  At TPG’s AGM, there was mention of an increase in TPG’s home phone subscriber growth while others struggled. It was no surprise that their formula … Continue reading