One of the biggest challenges for Managed Service Providers is the complexity of managing multiple internal systems to service customers.
Reconciling exactly what’s being charged in, and matching it with what’s being charged out, becomes complex as more telco and data services are offered via multiple suppliers. Re-keying supplier charges into multiple systems can be time consuming, costly and inaccurate.
Changing customer needs can severely impact the profitability of Managed Service Providers if current systems can’t adapt or provide automated audit trails.
At Emersion, we recognize the need to combine telecommunication, license management, hardware and services charges onto a single bill.
Telecommunication and data charges can be complex. Suppliers are frequently changing bundled offers, peak and off-peak charges, and usage caps as competition increases.
As specialists in Billing and Provisioning systems for telecommunications and data services, Emersion provide tailored solutions for Managed Service Providers.
Our workflow management and ability to integrate to multiple systems and suppliers offers a platform for future growth.
Contact us for a tailored solution.