Comments for Emersion

Comment on Telco customer retention strategies for 2011 by Karina

Karina — Thu, 03 Mar 2011 02:38:22 +0000

My previous provider couldn’t even tell me when my contract was ending and told me to keep ringing back after each invoice to check.

Comment on Telco customer retention strategies for 2011 by Damian

Damian — Tue, 01 Mar 2011 06:40:17 +0000

Keep an eye on IINET. No contract, low cost SIM-only mobile bundled with residential & domestic broadband with a single bill makes them extremely competitive and attractive for the SME market, provided they can deliver the same level of customer service that their wholesale mobile service provider (Optus) maintains. It’s often hard to do ALL things well…

Comment on Less Risky by Telco customer retention strategies for 2011 | Emersion

Telco customer retention strategies for 2011 | Emersion — Tue, 01 Mar 2011 02:05:57 +0000

[...] Transparency – don’t give them a surprise when they get their latest bill for excess usage. Set up an Event trigger. [...]

Comment on Beware the word “UNLIMITED”. Dodo fined by the ACCC again! by physiotherapy jobs

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Comment on Picking Telco/ ISP Trends – where to next? by incorporation

incorporation — Fri, 14 Jan 2011 20:48:44 +0000

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Comment on Picking Telco/ ISP Trends – where to next? by school grants for women

school grants for women — Wed, 05 Jan 2011 06:02:28 +0000

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Comment on New Zealand pays more for voice and data services by physical therapist

physical therapist — Sun, 02 Jan 2011 14:54:27 +0000

Couldnt agree more with that, very attractive article

Comment on 215,000 cases cost Service Providers $27.8 Million in direct fines from the TIO by Casino

Casino — Fri, 31 Dec 2010 19:19:46 +0000

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Comment on 215,000 cases cost Service Providers $27.8 Million in direct fines from the TIO by Raelene Gravley

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Comment on 215,000 cases cost Service Providers $27.8 Million in direct fines from the TIO by autism symptoms

autism symptoms — Fri, 24 Dec 2010 22:32:37 +0000

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