The Emersion billing system was developed specifically for Telco / ISP Wholesalers and Retailers in the Australian market…
Services such as telephony, broadband, mobile phone plans, hosting, software licenses with hardware and bolt-ons make billing complex.
Emersion’s unique Umbrella Architecture allows products, services and packages to be created, provisioned, billed and managed as an end-to-end process.
The Emersion software solution provides flexibility in the following areas:
* Rating and Tariffing
* Bundling and Packages
* Mid cycle plan changes
* Discounting
* Payment processing
* Reconciliations
Our Cumulus™ service provider portal provides an internal view for your Operations and Finance functions, enabling administration with minimal effort.
The Rating component allow rate cards to be created, managed and associated with plans, including shifting rates based on time, quantity or usage, block partitions, and traffic zones.
Plans can be linked to easily build packages and apply discounts without needing to create countless plans that are both confusing and difficult to manage.
An end-user portal allows your customers to keep track of their usage, services and bills. They can make payments and manage their services reducing calls to your Customer Support.
Customer choice in how they receive their bills…
Bills are available online and received via email in Adobe® Acrobat® PDF format in your colours and with your logo. Emersion also supports integration to external mailhouses for paper invoice generation and posting.
Contact us for a demonstration
Also see our FAQs