“Lack of Visibility into communications is costing companies at least $100,000 for every $ million spent on services” (Source: Gartner 2007).
In an increasingly competitive telecommunications environment, carriers are offering clients customised tariff arrangements, in lieu of traditional pricing structures based on carrier standard form of agreements.
Carrier billing systems are struggling to accommodate flexible tariffing environments with almost every contract being unique in respect to its pricing and billing requirements. ACCC and TIO complaints are rising!
Billing errors in excess of 10% of the contract agreement are not uncommon. At the same time companies are increasingly focusing on corporate governance practices including total telecom cost management strategies.
CIO’s / CFO’s looking to audit their Telecommunications Supplier costs can utilise Emersion Systems to rate usage from their suppliers at their contracted rates and verify them against their Supplier Bills and usage files.
Emersions Systems can easily be adapted to analyse carrier billing records together with client network information to ensure that all services are charged correctly and are being used efficiently.
To find out more Contact Emersion