Event & Notification Manager
The Emersion Event and Notification System is more than just a notifications system. It automates many activities that typically support Emersion’s core features. Examples of how events can be used are:
- Sending the customer their invoice via email
- Scheduling a report to be sent to a nominated email address
- Sending a customer a welcome letter
- SMSing a customer when they have reached a given % of their available usage
- Suspending, restricting or reinstating services when predefined conditions occur
Notifications can be carried out via SMS, email or both. Emersion provides a set of default events, including events for Wholesale & Retail Service Providers. We also have events specific to service types, and various features. Emersion puts our clients in control of the notifications they send by providing a simple WYSIWYG Template editor that also has access to variables that are relevant to the event. Giving you the level of flexibility you would expect from a true multi-tier, white label solution.
Contact us to find out more.